As we are into the 2020 workplace, where the rapid pace of change is the new constant in the world of work, HR professionals from every industry will face challenges. They must focus their attention on the people management and human element of human resources in order to continue providing engaging and exceptional work experiences for their people. The scope of human resources has expanded and evolved with simultaneous changes in how organizations function, how teams are managed, and how employees set their expectations when it comes to working. We will see a major shift in how HR policies reflect their changing workforce with unique skills and disparate requirements. These are the HR trends that are likely to transform the workplace in 2020.
1) Employee Experience Platforms
Nowadays employees expect a lot more than just a good pay package and an ideal work environment. Employees review and rate their work policies, culture and share their experiences on public platforms like Indeed, Glassdoor, etc which can impact the reputation of the company. Therefore improving the employee experience is the need of the hour. Creating a culture of well being, making a commitment to well being at the individual, team, and organizational levels and equipping employees with technology that promotes well being behaviors is a priority in 2020. The Employee Experience Platform provides an integrated solution to manage career development, benefits administration, onboarding, performance management and payroll on a single platform. This will serve as a destination for employees— a place to find answers, collaborate and share information.
2)AI in Recruitment
AI-driven solutions will provide immense innovation in industries including Banking, Finance, Manufacturing, Retail, Healthcare, etc. AI will be adopted by organizations in the recruitment and hiring processes.AI-powered solutions have the advantages of being Time-saving, Quality hiring and lead to faster candidate screening.
Data analytics will continue to be adopted rapidly in the year ahead as using analytics, data-driven decisions can be made by HR professionals to attract and retain top talent. Analytics will be used in identifying trends and patterns on employee absenteeism, leave employee turnover rate, engagement level, etc. Data analytics will play a significant role in implementing the best proven recruiting practices, improving workforce planning and talent development, managing task automation and process improvement.
4)Continuous Performance Management
This will encourage periodic interaction between the employee and the manager allowing course-correction, timely feedback, coaching and development opportunities based on business needs. The approach of once-in-a-year feedback and reviews are long gone.HR software vendors are offering CPM tools to encourage a work culture where continuous coaching and mentoring, constructive feedback, holistic reviews, skill development plans, unbiased recognition are prevalent.
5)On the Job Training
Organizations will be investing more in Virtual and augmented reality, gratification, geofencing, and other techniques to impart on-the-job training to their workforce as continuous learning will improve employee skills, making them to take different roles on the Organization.
6) Workforce engagement through HR technology innovations.
Encouraging the use of employee engagement tools and survey platforms to capture employee opinions and feedback.